This role will be based at Maryhill Children’s Centre, however you will be required to cover any of the other sites in Staffordshire in the event of holidays or sickness.
You will manage the front of house, incoming telephone calls, emails and enquiries about services. You will be required to support the Family Hub Manager with any administration duties they require.
Please ensure you outline in your application how you meet the person specification within the job description. You will be required to have a full driving licence and access to a vehicle to enable you to travel to the various sites across Staffordshire.
The Ideal Candidate
You will be required to provide excellent customer care and a professional reception service meeting and welcoming families, children and young people ( 0-19 years) into our Family Hubs.
For further information please contact Emma Davis, Family Hub Manager - Newcastle District at email@example.com.
About Staffordshire County Council
We are no ordinary county council:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.