Job Introduction
We are looking for a motivated and adaptable person to help at Waterside Court in Burton upon Trent. Our Enterprise Centres are part of our work to support Staffordshire’s economy, helping small businesses thrive.
In this role, you’ll support the smooth running of the centre, working closely with nearly 400 businesses across 8 locations. You’ll handle a variety of tasks, such as organizing paperwork, helping with customer queries, and ensuring everything is well-organized. You’ll work from Waterside Court but will cover other centres when needed, although this would be rare.
We’re looking for someone can work on their own but also as part of a team. You should be friendly, good at helping others, and have skills in admin and customer service.
Main Responsibility
In this role you'll be completing a number of different tasks keeping this role varied and interesting, such as:
Reception and Admin Work: Be the main person at the reception desk, helping run Waterside Court. Communication and ensuring tenants are looked after.
Helping Tenants and Units: Show empty units to people, keep records updated, and track who’s moving in or out.
Paperwork and Rules: Make sure everything follows the rules and keep important records up to date. Work with Health and Safety, Finance and our legal teams to sort agreements.
Money Matters: Send invoices to tenants, check energy usage, and manage payments and orders when needed.
Health and Safety (H&S): 50% of your work is H&S, testing fire alarms, check the buildings are safe, liaise with contractors and report any issues.
Organizing Events: Use of Booking system for meeting rooms and desks for tenants or other businesses.
Supporting Tenants: Be the first person tenants talk to for help, answering questions, fixing problems, and supporting them.
Cover Duties: Help other centres if needed when the Enterprise Centre Manager is away, although this is rare.
The Ideal Candidate
For this role you'll need to have:
- NVQ Level 2 qualification or equivalent in Business Administration or an equivalent experience. Health and Safety training/knowledge would be advantageous
- Good ICT, literacy and numeracy skills.
- Confident in using financial information and be able to demonstrate experience in dealing with customers.
If this sounds like a good match to your skills, we look forward to hearing from you. In return we can offer you an exciting and diverse role which is rewarded with a competitive salary & benefits package within the high performing and supportive Business and Enterprise Team
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Kerry Taylor, Business Centre Manager at: kerry.taylor1@staffordshire.gov.uk
Interview date: 21 May 2025
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Attached documents
