Job Introduction
A key administrative opportunity have arisen within ASC Core Support and Improvement supporting the SWLA
Our ASC Core Support and Improvement Business Support services are crucial to the success of our Adult Social Care and Safeguarding Services. Our Business Support teams ensure smooth operations, enabling our frontline colleagues to deliver essential services in the community. This vital work requires dedicated colleagues who take pride in their roles and see the purpose in their contributions.
The primary aim of this role is to support the Social Work Learning Academy (SWLA) and our Adult Social Care operational teams across various services, including Strategic Management, Safeguarding, First Contact, and Learning Disabilities. You will work with partner organisations, Midlands Partnership NHS Foundation Trust (MPFT) and Staffordshire County Council (SCC), to deliver the One Staffordshire vision and support the workforce strategy for Adult Social Care and Safeguarding.
Flexibility is essential, as this role involves supporting both operational and central teams to achieve the SWLA’s business objectives and daily operations.
Main Responsibility
You will focus on providing a range of core administrative support to staff, and you will be the first point of contact for enquiries. You will use departmental databases and systems, as well as the full range of Microsoft packages, as part of your daily administrative work.
The main duties will include:
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Maintaining, monitoring, and updating ICT systems, including the input and retrieval of data
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Producing high-level, accurate documents
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Performing varied administrative and customer care duties
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills, and a high level of competency using IT systems.
You’ll also need:
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Good communication skills, as you’ll interact with many people across the organisation and externally through phone, in person, and email
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A flexible approach to work, as sometimes things can change, and you’ll need to be able to prioritise work and change tasks quickly
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A passion for always providing the best service
For an informal discussion about the role, please get in touch with Nicky Evans, Adult Social Care Improvement Programme Manager: nicky.evans1@staffordshire.gov.uk, or Rebecca Giles, Project Support Officer: Rebecca.Giles@mpft.nhs.uk, and we can give you more information.
Interviews will be held week commencing 3 March 2025.
The role will be part of the Business Support Service, so there may be a requirement to work from other offices when required. However, we adopt a hybrid working approach.
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
