Job Introduction
Do you have excellent administration skills, but would like a new challenge, doing something both rewarding and different? If so; this may be the role for you!
ASSIST (Autism & Sensory Support in Staffordshire) is part of the Specialist Support Service which provides access and support for people who have a hearing/vision impairment and/or an Autism Spectrum Condition (ASC). ASSIST has a post-16 focus on supporting in the community, workplace, further and higher education settings.
Main Responsibility
You will coordinate/maintain the day-to-day running of ASSIST. You will have the opportunity to develop specialist skills, knowledge and understanding in relation to sensory impairment and Autism Spectrum Condition (ASC).
You will work alongside the Project Co-ordinator and fellow Translation & Transcription Co-ordinators to develop and support the post-16 work the service delivers.
The Translation & Transcription Co-ordinator role primarily involves co-ordinating a team of BSL Interpreters, Communication Support Workers, Notetakers and Tutors to provide support for students in further and higher education settings as well as a wide range of community settings.
Along with co-ordinating support, the role involves securing funding for support roles. You'll be processing travel, expense and pay claims and invoicing for support provided. You will be required to offer advice and guidance for requests coming in by telephone, email and text messages from both internal and external customers, and from colleagues too. So you'll need to feel comfortable engaging with different people on a daily basis.
There are some repetitive tasks you'll do from time to time that are essential to the running of the service but no two days are the same in this role so if you like a varied role this will suit you perfectly!
You'll also do a lot of your work using your ICT skills such as:
- Working with Excel and bespoke software designed for the department to organise timetables, overviews of support, anticipated costs, data entry, income and spend monitoring, modification and archiving, inputting of orders, producing and modifying reports and invoicing information.
- Working with Access to retrieve information.
- Working with Word and existing templates to complete bookings information and reports.
- Working with Outlook to timetable work for the team, as well as monitoring and managing the shared mailbox.
- Working with SCC software (My Finance) for production of invoices as well as finance monitoring.
- Maintaining the Microsoft Teams area available to staff.
- Working on and co-ordinating the production of various types of transcription: braille, audio, easy read, BSL (training provided for this)
- Setting up meetings with external partners.
- Liaising with service users around their individual needs to co-ordinate specific appropriate support.
The Ideal Candidate
To be successful in this role you'll need:
- Experience in an administration role or an equivalent qualification
- NVQ Level 2 in Business Administration or ICT skills which will enable you to do those responsibilities above using Microsoft programmes
- Excellent communication and interpersonal skills
- Good organisational skills
Hearing impairment, vision impairment or ASC knowledge would be useful, however specialist training will be provided in this area if you do not have this knowledge. So if you feel like you meet most of the skills needed for this role please do get in touch we'd love to hear from you! And if you're unsure and would like a chat or more information about the role please contact: assist@staffordshire.gov.uk
We are planning on holding interviews on 07.06.2023.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.
