Job Introduction
Our Trading Standards service protects consumers and businesses by promoting a safe and fair trading environment.
We have responsibility for the enforcement of regulation across a wide variety of legislation. The service aims to prevent harm and/or financial loss to consumers by working with business to ensure compliance and a fair-trading environment.
Main Responsibility
In this key role you will support across a range of Trading Standards activity including:
- handling calls and data records from businesses, farms and partners, using knowledge and experience to respond and/or direct to appropriate technical experts
- transcribing audio and video recordings of interviews etc. into documents for legal proceedings
- maintain trading standards databases including updates to external and internal website pages.
- financial administration in relation to the charging and receipt of trading standards generated income and to provide reports for managers.
The Ideal Candidate
With proven administrative, IT and communication skills you will have the ability to multi-task and make a positive contribution to a busy team.
You will have experience of dealing with the public and other businesses and be able to diffuse difficult situations.
For further information about this role please contact Mark Wilson. mark.wilson@staffordshire.gov.uk
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
