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Technical Support Officer

Job Introduction

Are you interested in a full time Technical Support Officer role in Road Adoptions we currently have? We are a busy service, dealing with various enquiries, highway applications, highway improvement schemes and flood risk management projects.

You will work in the Technical Support Team, primarily providing a variety of admin and technical support to the Road Adoptions Team, within Sustainable Development.

Main Responsibility

In this role you will:

  • Deal with the financial and administrative processes associated with new development and its impact upon the public highway.
  • Administer the Advanced Payments Code with reference to the processing and monitoring of the progress of S38 Agreements from inception to adoption.
  • Process planning applications in accordance with the County Council’s obligations with District Councils.
  • Record the receipt of planning applications through the administrative systems and distribute to staff as appropriate.
  • Record the receipt of Major and Minor Works packs through the administrative systems for commissioning to our service provider.
  • Liaise with officers responsible for Section 7 Applications (Staffordshire Act 1983) to ensure that the S38 Agreement secures Road Safety Audits and Commuted Maintenance Sums where appropriate.

The Ideal Candidate

you will have:

  • Ability to deliver to deadlines
  • Experience in participating in multi-disciplinary teams
  • Excellent written and verbal communication skills
  • Ability to read and understand maps, OS sheets and scheme plans
  • Experience of Word and Excel
  • Good communication skills
  • Confidence to work with people at all levels as well as the ability to work independently and demonstrate initiative 
  • Experience in the use of computer based databases and geographical information systems and some experience of financial systems

For more information about this role contact  Sharon Daniels sharon.daniels@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

Apply

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award