Job Introduction
Are you looking for a new challenge? We are looking for an enthusiastic person to come and join our Staffordshire Jobs and Careers Brokerage team to support delivering an exciting new project.
Our Skills & Employability team aims to improve lives through learning and training, leading to employment and personal fulfilment, while supporting Staffordshire’s economy. We provide high-quality learning opportunities, targeted support to boost participation, and work-related advice to increase employability. Our job brokerage service helps residents find work and assists businesses in recruiting skilled employees, contributing to the local economy.
This role is fixed term for 2 years.
Main Responsibility
You will:
- Handle phone and email communications with partners, jobseekers, and colleagues to ensure enquiries are addressed promptly and efficiently.
- Provide general administrative support and cover as required within the busy office environment, working as part of the Staffordshire Jobs and Careers team.
- Monitor the return of information from delivery partners and jobseeker candidates to meet requirements, resulting in the production of accurate and complete records via our Client Relationship Management system.
- Assist staff with decision-making and the future development of the service by accessing and presenting data as requested, such as formatted spreadsheets, tables, and graphs.
- Contribute to raising the profile of the Service by maintaining the content of the external website for the Team, including updating the events calendar.
The Ideal Candidate
You will have:
- Administrative experience working with internal teams and external organisations and partners.
- High level of communication skills, able to efficiently communicate with job seekers, residents, and businesses.
- Ability to ensure accuracy in all tasks and maintain high-quality standards.
- Experience in managing multiple tasks and the ability to prioritise effectively.
- Experience using Microsoft packages such as Excel and Word
- Ability to ensure accuracy in all tasks and maintain high-quality standards.
Interviews will take place 30th September 2024.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Vicky Perry, Employability Manager at: vicky.perry@staffordshire.gov.uk
“We’re happy to talk flexible working”
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Attached documents
