Job Introduction
An opportunity has arisen for the role of SEN Travel Assistance Officer in the Transport Operations section of the Connected & Sustainable County service.
Transport Operations is responsible for the provision and management of all home to school transport, special educational needs transport, supported local bus services and a number of grant funded community/voluntary transport schemes. Approximately 7,000 pupils across Staffordshire are transported to school each day by over 100 transport providers operating taxis, private hire vehicles, minibuses, coaches and buses.
The job holder will be based within the Connectivity Operations Team, providing service planning, monitoring, client assurance, operational delivery and auditable services for Special Education Needs.
Main Responsibility
As a SEN Travel Assistance Officer, you will be responsible for:
- The administration of Special Education Needs travel assistance ensuring compliance with the Council’s contract procurement terms in accordance with statutory legislation.
- Assist in the Development of SEN travel assistance services which provide value for money and demonstrate effective budgetary management through the analysis of personal data and delivery of best value travel assistance.
- Develop travel assistance programmes consistent with the introduction and implementation of Education, Health and Care Plans to secure the best outcome for young people across their education and training wholly compliant with all legislation, Data Protection and the Council’s policies and procedures.
- Assist in the identification and development of partnership working with partners in parents/guardians, Department for Transport, Driver Vehicle Licencing Agency, District Licencing Authorities, Operators, schools and colleges and work within the context of the Council’s wider Planning and Transportation objectives.
- Monitor operational performance against contractual requirements and work with partners to effect remedial action.
The Ideal Candidate
- Significant experience the administration, planning and delivering complex passenger transport services or other customer focused public services.
- Demonstrable understanding of passenger transport operations and legislation governing the provision of SEN travel assistance services.
- Experience of working within a high-pressure environment ensuring deadlines are met to ensure SCC complies with all transport and education legislation relating to pupils school attendance.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
