Job Introduction
Are you passionate about improving road safety for the people of Staffordshire?
This diverse administrative role sits within a team of professionals with the responsibility of delivering the national driver retraining scheme on behalf of the Police & the Staffordshire Safer Road Partnership. Responsibilities also include the provision of administrative support to wider colleagues and partners with the aim of improving road safety on the highway network.
Main Responsibility
In this role, you'll
- provide a first class administrative and customer service function to support the national driver retraining course scheme for the Police service on behalf of the Staffordshire Safer Roads Partnership.
- process the client journey through technical support with databases and booking systems to ensure a friendly, efficient and timely service is provided.
- support wider road safety team schemes through administrative tasks such as updating digital content, financial duties, orders, payments, stock control, bookings and occasional out-of-hour technical support.
The Ideal Candidate
You will:
- have the passion to always deliver excellent customer service with the skills and confidence to ensure service delivery falls in line with organisational expectations and national guidelines.
- be an exceptional team player, working alongside other professionals to deliver a successful administrative function.
- have a good standard of computer literacy with the confidence to learn new systems and operate spreadsheets telephone, payment and filing systems.
- have organisational time management skills and the ability to prioritise workload and deal with competing demands.
For an informal conversation about this role, please contact Steve Mottram, Road Safety Manager via email: stephen.mottram@staffordshire.gov.uk
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
