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Planning, Policy and Process Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

If you're passionate about continuous improvement and making a meaningful difference to the lives of Children and Families we would love you to join our Children and Families (C&F) Department's Improvement Team.

Successful candidates will work closely with C&F reporting, engagement, quality assurance teams and colleagues across services to support and co-ordinate service improvement activity.  

We currently have full time, fixed term opportunities available for 12 months and will consider part-time and flexible working requests. 

Main Responsibility

About the role

Here are examples of the kind of work Planning, Policy and Process Officers would be expected to do, to support and enable the safe and effective delivery of services across the Children and Families Department:

  • Project planning support
  • Process re-design support
  • Maintenance and improvement of policy, process and guidance documents
  • Intranet/SharePoint maintenance

The wide range of specialisms within the department provides opportunities for variety in this area of work and colleagues may also be asked to support with other related tasks. 

Project themes will vary depending on the needs of the department and currently we have the following projects requiring support:

  • Early Help end-to-end review
  • Preparing for adulthood
  • Special Educational Needs and Disabilities (SEND) Accelerated Progress Plan (APP)

The Ideal Candidate

What do we need from you?

For this role you’ll need to be flexible, inquisitive and comfortable with being a critical friend to a variety of colleagues.

Ideal candidates will have:

  • Excellent organisational and planning skills
  • Ability to prioritise and balance competing demands in a busy setting
  • Confidence with technology (knowledge and experience of using SharePoint is advantageous)
  • Experience of mapping processes
  • Experience of facilitating working groups to co-produce improvements
  • Knowledge and experience of statutory services for children and families is also advantageous

If you’re thinking of applying and just need a bit more information or if you're unsure whether your experience or skills are suitable, please get in touch with the recruiting manager, we’d love to hear from you!

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award