Job Introduction
Fixed Term up to 6-months commencing January 2023
A great opportunity for a temporary People Services Advice and Guidance Advisor has arisen within the People Operations Team in People Services. This role offers the opportunity to develop skills and provide advice, guide, challenge, and support to a range of managers and colleagues at all levels across our Household Waste Recycling Centres.
Based within an experienced and proactive team of Advisors you will develop effective relationships and use your employee relations skills to offer an excellent service.
You will be well organised with good interpersonal skills and the personal resilience to be able to deal with what can at times be a challenging but rewarding role. This post is for 37 hours per week worked flexibly with occasional support required out of normal office hours.
Main Responsibility
The role will involve:
- Being the first point of contact for all employees across Household Waste Recycling Centres, providing advice and guidance across the full range of People policies, procedures, systems, conditions of service, employment legislation and learning and development ensuring fair and consistent application
- Managing an absence caseload and building and maintaining effective working relationships with managers and colleagues
- Managing an informal caseload, supporting managers through coaching conversations regarding performance and conduct issues ensuring breaches in policy and processes are challenged
- Working as a team with the other Advisers delivering valuable advice and guidance ensuring continuity of delivery
- Liaising effectively with the People Operations Advisors on complex queries and casework that will need to take a formal approach ensuring progress and good quality service
The Ideal Candidate
- CPP qualified and / or working towards CIPD qualification
- Previous experience of providing HR or similar advice and guidance in a customer focused environment
- An understanding and experience gained within HR from your studies and/or work experience
- Knowledge of current employment legislation, case law and good HR practice
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
