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Investigations Officer

Job Introduction

At Staffordshire County Council, our people are at the heart of everything we do. As part of our People Strategy, we are committed to creating a positive and empowering working environment, supporting skills development, and growing leaders for the future. To do that well, we rely on trusted professionals like you.

We’re seeking experienced and impartial Investigating Officers to undertake complex and sensitive employment investigations across a wide spectrum—from grievance and disciplinary matters to whistleblowing. This is a vital role within People Services, ensuring our People processes are fair, transparent, and aligned to legal and ethical standards.

Main Responsibility

What You’ll Be Doing

  • Planning and undertaking investigations in line with agreed Terms of Reference
  • Gathering and analysing documentary and testimonial evidence
  • Conducting professional, empathetic interviews with key individuals
  • Producing clear, structured, and probative investigation reports to enable decisions to be made by Deciding Managers
  • Engaging with internal stakeholders and legal advisors as needed

 

 

The Ideal Candidate

You’ll be someone who,

  • Demonstrates integrity and impartiality, and works to maintain confidentiality at all times
  • Brings proven experience in conducting employment investigations
  • Understands employment law, ACAS guidance, and People policies
  • Communicates with clarity and confidence—verbally and in writing
  • Works independently and manages multiple priorities with professionalism
  • Builds trust quickly and works with empathy, discretion, and sound judgement
  • Writes insightful reports and presents findings objectively to senior leaders
  • Can offer your time flexibly, on demand, during the Council’s core working hours (Monday to Friday, 8am-6pm)
  • Is willing to travel to a variety of Staffordshire County Council sites or associated venues in order to conduct investigation interviews, present findings to Deciding Managers and to meet regularly with the People Services team.

Interviews will be held on an ongoing basis.  

For more information about this role, please contact Hannah Bance, People Operations Manager at hannah.bance@staffordshire.gov.uk.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

Apply

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award