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Internal Communications Officer (Children & Families)

Job Introduction

If you are a creative communicator looking for a new challenge to make an impact in internal communications, we have a great opportunity for you.  

We have a spot in our team for an internal communications officer specialising in support for our Children and Families directorate. You’ll be joining a team of talented people who are dedicated to effective, impactful communication, and finding innovative ways to connect with our audiences.

This is a great opportunity to work on a strategic internal communications approach and make a real impact on the people working in our Children and Families directorate. 

You’ll be part of an award-winning communications team at a forward-thinking council. You would be managed by the Senior Internal Communications Officer, and work closely with our Internal Communications Officer, and Head of Campaigns, Social Media, and Internal Communications.

Main Responsibility

Our Children and Families directorate is the largest at the council. Following a huge transformation, and with a brand new director in post, they are investing in strategic internal communications to help them move forward in new ways of working, united in a clear identity, vision, and narrative. 

You will lead in developing and implementing the internal comms strategy for the directorate, working with the senior leadership team and people throughout the council.
To support this, you will also produce and deliver engaging content for our internal comms channels, including video, newsletter, and intranet copy.

You’ll also

  • create content for partners and the wider SCC organisation that showcases the work of Children and Families colleagues, helping the council to engage with the directorate's work and celebrate its successes.
  • be involved with promoting and covering internal events that connect our audiences with senior leaders, members, and each other.
  • evaluate how content is performing and report that back to senior leaders and communications colleagues. 

There's a lot to be done, but it's an opportunity to make a big impact and improve communications for a large section of the council's workforce.  

The Ideal Candidate

We’re looking for great communicators with the right blend of skills, experience, and values to complement our talented team.

We are looking for someone who:

  • is experienced in internal communications and engagement.
  • understands the challenges of communicating in a large public sector organisation.
  • knows about the power of insight and can use research to drive objective-led campaigns and content.
  • is well-organised, able to prioritise conflicting demands and manage workload effectively.
  • has excellent language skills, able to write clear and compelling content in plain English.
  • has good digital skills, confident with recording and editing video and audio.
  • is creative and innovative, seeking new ways to connect with internal audiences, and keep on top of trends and best practice across the industry.

For more information please take a look at the full job description, and if you have any questions before applying or would like an informal chat about the role, please contact Senior Internal Communications Officer, Gabrielle Hyde -

About Staffordshire County Council

We are no ordinary county council

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 


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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award