Job Introduction
We are looking for a motivated person who is passionate about providing outstanding care quality for adults with care and support needs. Someone who shares our values, ambitions, and vision. The person we are looking for will have a strong administration background.
We have an exciting opportunity to support the newly formed community based reablement services across Staffordshire called Independence At Home. This service supports people to regain their independence and learn new skills, as well as helping to prevent hospital and care home admissions and enable people to stay in their homes
You will need to work alongside the Senior management, commissioner and develop trusted relationships with providers.
This role requires travelling across different locations, and so a full UK driving licence and access to your own vehicle is essential.
Main Responsibility
Working flexibly across Independence at Home, the Business Support Coordinator will provide business support and administrative oversight to ensure performance across the daily operations and the delivery of excellent care and support.
The role will involve supporting the management with budget monitoring, auditing, training coordination, purchasing, stock control, human resources processes, reporting and records management.
- Undertake research, collate, and analyse data, prepare, and draft reports, as requested and/or on a cyclical basis in a suitable format, with accurate up to date information, using statistical analysis and data interrogation to include recommendations.
- Initiate and implement business support systems and procedures that monitor, maintain and, where appropriate improve standards whilst promoting, supporting, and encouraging the increased use of systems and technology to improve efficiency and services.
- Ensure all records, reports and accounts are accurately maintained and processed, in line with GDPR requirements, privacy and confidentiality agreements.
- Create new forms within Access care planning and extract data from Access People Planner.
- Minute take all meetings and create action plans
- Responsible for processing and monitoring financial transactions and budgets in accordance with the Financial Regulations including authorisation through the County Council’s Finance and Procurement System.
The Ideal Candidate
The Ideal Candidate
Working as a Business Support Co-ordinator requires teamwork, good organisational skills and a good level of competency using IT systems. You’ll also need:
- Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email
- Full knowledge of Microsoft Office 365 and the ability to utilise the main applications
- Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines
- Experience of using Excel and data analysis
- A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly
- A passion to always give the best service
- Knowledge and experience of working with Access Workspace/People Planner and Care Planning
It’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Sarah-Jane Harrison with your CV at sarah-jane.harrison@staffordshire.gov.uk for more information.
Please note that shortlisted candidates will be required to complete an assessment to progress to the next stage of the recruitment process. If you are successful, details of this will be sent prior to your interview.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.
