Job Introduction
Staffordshire Archives and Heritage are looking for an enthusiastic person to work as part of our public services team working directly with members of the public and volunteers. You will be responsible for the supervision of the searchroom, welcoming visitors, including dealing with any enquiries/orders both in person and by telephone or email and retrieving items from the strong rooms.
For more information about this role, please contact Julie O'Neill on 01785 278483
Interviews week commencing 5 December 2022
Main Responsibility
You must be able to demonstrate a high commitment to the delivery of an excellent public service. You should also have a flexible and methodical approach to work, excellent communication, including the ability to convey complex information verbally, good interpersonal and team working skills and experience of family and local history sources.
A minimum of one years’ experience of working in a record office, library or similar customer-based environment would be preferred.
The Ideal Candidate
As a History Centre Assistant you will need to have:
- Experience of working directly with the public
- Experience of working in an archive or heritage organization
- Demonstrate a high standard of literacy, numeracy and accuracy
- Experience of using family and local history sources
- Experience of using Microsoft applications
- Experience of using the internet particularly family and local history websites
- An interest in history
- An understanding of good customer care/visitor experience
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
