Job Introduction
The Health Safety & Wellbeing Service encompasses Health and Safety, Occupational Health, Wellbeing & Design and Technology engineering support.
We are a Traded Service providing advice, support and training to a wide range of council services, maintained and academy schools as well as other external customers.
We have high standards of customer care and work to make sure that our customers can manage and protect the health, safety and wellbeing of colleagues, service users, pupils and others.
About the Role
In this role, with your team, you will be managing and delivering administrative support integral to the success of the Health, Safety and Wellbeing Service.
This is a varied and exciting role, in a large team where every day is different.
The team are based in Staffordshire Place and we are looking for the right person who bring skills to help us grow both in our support of our council colleagues and as a Traded Service to schools and other external customers.
Main Responsibility
Some of your main responsibilities will include,
- Working alongside the Health, Safety and Wellbeing Management Team to develop, implement, monitor processes and procedures to support the delivery of services.
- To support, manage and monitor contracts and service level agreements for the provision of services including ensuring the HSW Service traded information is accurate and up to date.
- Monitor financial transactions, identified budgets and analysing income and expenditure involving the use of spreadsheets, and other appropriate databases.
- Supporting team to provide excellent customer advice and guidance by providing and receiving data and information for reports and support visits and audits.
- Organising the health and safety audit and evaluation programme and the team's training delivery programme.
- Provide a range of general administrative support for the service, including production of documents to high standards of accuracy, organising and managing customer requests for services.
- Maintain confidential records and support the establishment of systems for the filing and retrieval of documents and data.
- Line management and professional development of Health, Safety and Wellbeing Administration and Clerical personnel.
The Ideal Candidate
We are looking for you to be a strong team player, with experience of administrative support for a Traded Service, and ideally within a Health and Safety Service, a service with internal and external customers or an Occupational Health Service. You will:
- Have knowledge and experience of a range of IT applications including word, excel and outlook and some experience in using computer based information systems.
- Bring an understanding and knowledge of the application of financial systems and procedures and budgets.
- Have experience of working in a complex customer environment with both internal/external customers to provide a quality service.
- Experience in managing personal workload and the ability to establish priorities and meet deadlines.
- Understanding of the principles of providing a good quality customer service.
- Experience of developing and implementing process and procedure.
- Demonstrate good written skills and confident communication skills - this post will involve liaison with other services and external customers and colleagues within the service.
- An ability to work alongside a fast moving team and often needing to work using your own initiative.
“We’re happy to talk flexible working”
Interviews will be held week commencing 16 June 2025.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications, for an informal chat about the role please contact Justine Acheson, Health, Safety and Wellbeing Manager at justine.acheson@staffordshire.gov.uk
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
Package Description
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Attached documents
