Job Introduction
ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy. The amount of income and expenditure that is processed by ACFS is in excess of £100m net per annum and the service supports circa 10,000 citizens.
To enable the successful collection of income, ACFS is responsible for undertaking means tested Financial Assessments of adults who have an assessed eligible care need. This also applies to those who are seeking financial support to Adopt, Foster or provide Guardianship or other official support to a child in accordance with The Children's Act 1989. As part of this service clients can receive advice on Welfare and Benefit entitlements, to ensure they maximise their income.
Staffordshire County Council is looking for a dynamic and enthusiastic individual to join our Financial Assessment Team on a permanent basis. It is an exciting opportunity to work in a busy, fast paced team where you will own a caseload of financial assessments to progress and complete.
This role provides an opportunity for hybrid working from our office and remote working to suit circumstances and business need.
Main Responsibility
You will be responsible for completing financial assessments to determine how much a person is required to pay towards their assessed social care needs or the financial assistance that can be provided when looking after cared for children.
The role will involve analysing and verifying a person’s financial circumstances, calculating charges, and providing advice and guidance for welfare benefits, helping to maximise a person’s income through identifying potential benefit entitlements. You will be required to liaise with multiple stakeholder groups, including people in receipt of social care and/or their financial representatives, as well as collaborating with internal stakeholders to continuously improve the business area and provide excellent customer service.
The Ideal Candidate
You will
- need to be highly self motivated with an ability to work well on your own as well as within a team
- need numerical and analytical skills with an ability to carry out detailed work
- need to have excellent communication and time management skills
Knowledge and experience of social care, state benefits and charging is desirable but not essential as a training programme will be provided, if required, as well as ongoing support and development.
If you require any further information about this role please contact Sue Chell on sue.chell@staffordshire.gov.uk
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
