Job Introduction
Adult and Children's Financial Services (ACFS) support the delivery of the following Staffordshire County Council priorities:
- To offer support at times of crisis to help people maintain their independence
- That people know what to expect from care services, who is eligible and who will pay
- There are quality and affordable care services available to meet people’s needs
ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy.
One of the provisions within the Care Act 2014, is that property owners in permanent residential care, have the option to defer some of their care costs against their equity in the property.
We are looking for a dynamic and enthusiastic individual to join our Deferred Payment Agreement team as a Finance Officer. It is an exciting opportunity to work in a busy, fast paced team, responsible for managing deferred payment agreements.
The role includes hybrid working between our office (typically one day a week plus occasional meetings) and more often, working from home.
Main Responsibility
The role is principally responsible for the accurate and timely processing of deferred payment agreement applications. This involves the accurate billing of charges to care recipients, managing system records and liaison with financial representatives to progress applications through to completion.
The Ideal Candidate
- Have good communication and time management skills.
- Be able to develop effective working relationships and provide excellent customer service.
- Be able to use produce accurate work using computer systems.
An understanding of social care and charging would be beneficial but isn’t essential as training will be provided, as well as ongoing support and development.
If you require any further information about this role, please contact Robert Outram, Senior Finance Officer at robert.outram@staffordshire.gov.uk
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
