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Family Hub Coach

Job Introduction

Are you interested in working within our Family Hub team to support parents in improving their understanding of their parenting role? 

Family Hubs are a local support centre for families with children and young people aged 0-19 years, (25 with Special Educational Needs and Disabilities (SEND) needs). 

They are a place:

  • to get help, information, advice, guidance and support to overcome difficulties and build stronger relationships. 
  • that provides a multiagency offer that can be accessed face to face or virtually.    

Main Responsibility

As a Family Hub Coach, providing adult and family learning, you will: 

  • engage with families to complete direct work with children and young people and their families to promote healthy lifestyles, positive peer/ family relationships and safe parenting to develop a good understanding of their culture/ community identity.
  • deliver evidence based groupwork.
  • signpost to and support children and young people to engage with appropriate agencies and activities to promote their life chances and outcomes.
  • develop and maintain effective working relationships with other locality providers.
  • record and maintain data to inform district and countywide reports.

The Ideal Candidate

Along with a passion for working with children and families, you will have:

  • experience in delivering training and informative messages through fun and engaging pedagogy.
  • understanding of how to appropriately signpost or intervene
  • an ability to work on  your own initiative and as part of a team
  • an ability to work effectively in situations of conflict and resolve difficulties

If you have any questions then please contact Kate Tomson-Rayner,

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.


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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award