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Debt Recovery Officer (Cash Receipting)

Please Note: The application deadline for this job has now passed.

Job Introduction

An opportunity has arisen to join our Accounts Receivable team, helping Staffordshire to face the issues currently challenging local government.

The aim of Accounts Receivable is to be efficient and effective in the collection and recording of income and in the recovery of debt to enable good financial management.

The council has adopted flexible working policies which support a good work-life balance and enable its officers to work part of their time from home.

Main Responsibility

This post will work primarily within income receipting processes dealing with the recording of payments by cash, cheque, card and other electronic methods.

The Ideal Candidate

You should have at least two years of experience working in a financial function and have a sound knowledge of debt recovery processes and procedures.

You must have good numeric and literacy skills, be effective in your use of spreadsheets and word-processing tools and be capable of retrieving and manipulating information for the production of reports.

The role requires the ability to communicate effectively with customers and with colleagues across all disciplines, and to work flexibly and creatively to meet changing priorities.

For more information about this vacancy, please contact Ellie Westwood, Accounts Receivable Team Leader (Cash Receipting), on ellie.westwood@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award