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Continuous Improvement Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Are you passionate about continuous improvement and dedicated to making a positive impact? If so , we are  looking for experienced professionals to join our Improvement, Performance and Engagement Team (IPET) 

The IPET is  a multi-disciplinary team whose purpose is to turn information into intelligence to improve performance and outcomes for children and families.

This vacancy is for a two-year fixed term contract and will initially support the development of our Family Hubs. 

Main Responsibility

You will:

  • work as part of a team to support the Continuous Improvement Partners (CIP) in providing guidance and support on continuous improvement activity across the Children and Families system; and ensure that we are joined up in delivery.
  • take the responsibility for the delivery of a discrete area of the team’s operations such as policy and procedure management, project management approach, or auditing.
  • will play an important role in the development, design and delivery and quality assurance of major change and improvement programmes.
  • develop strong and effective relationships with directorate colleagues, senior colleagues and partners to ensure we deliver continuous improvement the improves outcomes for service users and supports us to achieve our one system vision.

This is a pivotal role in ensuring we continue to improve the quality and efficiency of our services to improve the outcomes of children, young people and families.

The Ideal Candidate

You will :

  • be keen to make a positive difference for children and families.
  • strike the right balance between coaching and supporting colleagues and providing challenge and support to continually improve.

You will also have the following skills and experience:

  • Collaboration: you will need the ability to engage & build relationships with people from a range of backgrounds and you’ll have experience of working with partnerships with good communication, negotiation, and interpersonal skills to build and maintain strong working relationships 
  • Influence: have the ability challenge and influence performance using data and intelligence with a clear focus on outcomes & impact for our children and families
  • Facilitation: have strong facilitation skills and be an advocate for co-production to ensure community engagement and commitment
  • Organisation: have strong project and programme management experience
  • Committed – you will be able to work effectively as part of the team to deliver our objectives and outcomes, with a high level of personal drive and integrity, and be committed to proactively solving problems and developing innovative solutions to improve outcomes for our children and families.

If you’d like to discuss the role in more detail, we’d love to hear from you, please contact either:

Deb Nash, Continuous Improvement Partner

Email: debbie.nash@staffordshire.gov.uk

Or

Jenny Herbert, Head of Improvement, Performance and Engagement

Email: jenny.herbert@staffordshire.gov.uk

Please note the closing date for this vacancy may be brought forward if we receive a high number of applications. Therefore, if you are interested in applying, it is recommended that you complete your application well in advance of the closing date. Interviews will take place week commencing 12th August. 

“We’re happy to talk flexible working” 

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award