Job Introduction
Do you have what it takes to be part of our team?
Are you ambitious, courageous and determined to empower Staffordshire’s families and businesses with the work that you do?
We are looking for a candidate ready to lead transformative digital initiatives and shape the future of our office innovation. If you possess passionate expertise to drive digital excellence, this opportunity awaits you. We are embarking on exciting times on our digital journey and want to transform and improve our functionality to get ahead of the game such as using, AI, power Apps/Power BI, Contensis and Synthesia. The relevant post holder should have extensive knowledge on the use of a Case Management System and the functionality required to develop this system to its full potential to assist all members of Legal Services. You will be responsible for managing the Case Management Team on a daily basis to deliver an excellent service to the lawyers and their teams in the County Council’s in-house legal team.
If this sounds like you then we want to hear from you.
Staffordshire Legal Services is a support service within the Corporate Services Directorate. It provides quality services, within resources, promoting Staffordshire County Council’s pursuit of excellence.
Main Responsibility
- Manage the ongoing development of Legal Services’ case management systems and related processes and staff training to contribute to the delivery of the Council’s digital enabler objective.
- To manage the design and production of monthly reports and other information requirements as needed by Legal Services’ Management Team to facilitate effective performance management of staff and financial budget management.
- Authorise payment for departmental goods and services through the Council’s core financial system.
- Play a key role in Legal Services’ marketing and selling services commercial activities.
- Drive compliance with Legal Services’ Lexcel Law Society Practice Management Standard practices and procedures, and contribute to the process of securing re-accreditation as and when required.
The Ideal Candidate
Applications are invited from enthusiastic, innovative, suitably qualified individuals for an opportunity that has arisen.
We are also seeking a highly motivated and positive candidate with dynamism, infectious enthusiasm and sound organisational and managerial skills. You will be responsible for managing the Customer Support Centre on a daily basis to deliver an excellent service to the lawyers and their teams in the County Council’s in-house legal team and to County Council generally and also to the LSU’s external clients. This is a challenging and fast paced working environment in a modern forward thinking service.
The ideal candidate will be an excellent communicator and able to prioritise a varied workload. Self-motivated with excellent organisational skills and an eye for detail will also be important.
For more information about this role please contact: Debbie Samson (Team Leader/Practice Manager) on 01785 276849.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
