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Business Support Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

One post, primarily based within Health & Care Support Business and Executive Support Service (BEST) Interviews on Tuesday 30th May 2023.

Flexibility is required to support other areas within the wider Business and Executive Support Service when required, to meet priority demands. This will enable you to develop your skills and experience a variety of work opportunities across the service. There is an expectation that you will be both office and home working by local agreement and business needs.

Main Responsibility

Your role will involve working with electronic records in relation to Adult Safeguarding Data, Stored on Care Director and Content Manager (Trim) the County Council's case management computerised systems.

You will be required to access these systems to assist with a number of enquiries to support the senior management team. This could be responding to Freedom of Information requests, following guidance from senior management, any performance related reports. Completing any data cleanse projects on Care Director as and when required linking with any other Adult Social Care Teams as requested.

You will also provide administration support for Position of Trust element of Adult Safeguarding. This will involve setting up meetings, taking accurate minutes of the meetings and distributing to attendees accordingly. This task involves updating the dedicated electronic filing system. Use of Outlook central mailboxes is also part of the role, actioning and redirecting in line with the agreed business processes.

Working as part of the wider Business and Executive Support Team (BEST) there will be a wide range of opportunities for you to get involved with other projects that are allocated to the team.

The Ideal Candidate

  • Administrative skills and experience to support the provision of a timely and high-quality Business Support service for Staffordshire County Council.
  • Ability and experience in taking accurate minutes for multi-agency meetings.
  • Excellent communication skills to engage our customers and administration teams to share best practise using digital solutions where appropriate to improve processes.
  • An ability to work in a fast-paced, busy environment, and to manage changes at short notice.
  • Good IT skills with a knowledge of SCC systems for data management.
  • Experience complying with relevant Information, Privacy and Data Security policies.

Interviews will take place Tuesday 30th May 2023.

It’s important to note that if you’re unsure whether your experience or skills are suitable or wish to have an informal chat, please get in touch with the recruiting manager, Clare Murgatroyd at: 

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award