Job Introduction
Are you passionate about supporting Children and Families?
Staffordshire Family Hubs are recruiting 3 Business Support Officers to join our existing dedicated and experienced team.
As a Business Support Officer you will support our Family Hubs by providing administrative support to either our:
- Holiday Activities and Food Programme or
- The Best Start in Life Programme
You will be based in a Family Hub with hybrid working.
Please note, we may close the advert early than stated if we have a significant amount of applications, so please do apply as soon as you are able.
Main Responsibility
Some of your responsibilities will be to,
- Manage team inboxes and respond to enquiries
- Analyse data and produce reports
- Assist with financial transactions and reporting
- Attend network events to meet the needs of the programme
- Organize and support meetings, including agenda management and note-taking.
- Perform administrative tasks, ensuring deadlines and compliance are met.
- Maintain accurate records
- Assist with financial processes, such as grants, and record-keeping,
- Deliver customer service across multiple channels, including handling inquiries and signposting. Online and face to face.
- Produce quality documents to support projects and staff.
The Ideal Candidate
We are looking for you to be,
- proficient in the use of Microsoft Office and Excel with the ability to produce data reports and have exceptional organisation skills.
- able to work within clear timeframes as the services respond to time sensitive processes.
- friendly and be able to communicate effectively in writing and in person with colleagues, partners and families. A 'can do' and friendly attitude is a must.
You will also be required to use our internal IT system to manage processes and achieve outcomes. Training will be provided.
Shortlisting will take place week commencing 5th January 2026.
Interviews will take place week commencing 12th January 2026
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact:
Kasey Whiting , Family Hub Lead at kasey.whiting@staffordshire.gov.uk or Katie Pound, Holiday Activities and Food Manager at katie.pound@staffordshire.gov.uk
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.
Attached documents
