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Business Support Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

Business & Executive Support Team have two exciting new roles available supporting the Health & Care Service area, specifically within the Adult Safeguarding Team. Both roles are permanent, one at 37 hours (full time) and a part-time role of 24 hours per week. Part-time hours to be set days with flexibility in line with business requirements.

Main Responsibility

Both roles require flexibility to support other areas within the wider Business and Executive Support Service, and Health & Care Team when required, to meet priority demands and will enable you to develop your skills and experience a variety of work opportunities across the service. Whilst these roles are office based there is flexibility for remote working based by local agreement and business needs.

  • Arrange and attend high level complex Adult Safeguarding meetings, coordinating the circulation of agendas and relevant papers, taking detailed notes, minutes and actions.
  • Liaising with external and internal service managers and stakeholders.
  • Research of client and referral data linked to investigations of alleged abuse and Adult Safeguarding performance reports.
  • Maintaining records and implementing related systems, including maintaining statistics, including computer-based and client information systems for input and retrieval of data, use of office e-mails and intranet/internet facilities.
  • Provide administrative support to Senior Officers and service colleagues within the team as directed.

The Ideal Candidate

What you’ll bring

The successful applicant will have: -

  • Administrative skills and experience to support the provision of a timely and high-quality Business Support service for Staffordshire County Council.
  • Ability and experience in taking accurate minutes for multi-agency complex meetings and experience is desirable
  • Sensitive and attentive listening skills 
  • Excellent communication skills to engage our customers and administration teams to share best practise using digital solutions where appropriate to improve processes.
  • An ability to work in a fast-paced, busy environment, and to manage changes at short notice.
  • Good IT skills with a knowledge of data & client-based systems, including  experience in data inputting/reporting and MS Office 365 applications.
  • Experience complying with relevant Information, Privacy and Data Security policies.
  • Ability to undertake a number of areas of work to ensure flexibility within the team, demonstrating the ability to respond positively to changes at short notice.

It’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager michelle.ogram@staffordshire.gov.uk and we can give you more information.

Please note interviews are provisionally arranged for 18 July, 2024 (to be confirmed)

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award