Job Introduction
Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
We have an opportunity for a Business Support Coordinator to support our LADO (Local Authority Designated Officer) service.
The LADO service oversees, monitors and supports the management of allegations made against adults who work in a position of trust with children. Specifically, LADO will support employers/organisations to handle allegations where a child may have been harmed. This involves working in a multidisciplinary way ensuing all relevant information is triangulated.
This is a permanent position.
The hours of work are Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm.
You will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.
Main Responsibility
The role will undertake a range of administration duties to support the service. This will include,
- the input and retrieval of data via internal systems
- signposting and resolving enquiries
- the analysis and improvement of data and business processes
- collating and reporting performance data
- maintaining knowledge of legislation, policies, guidance, processes and best practice relating to the service supported.
The Ideal Candidate
We are looking for you to:
- Possess a Business Administration qualification, NVQ Level 3 or equivalent experience
- Be ICT proficient in Microsoft 365
- Have a minimum of 5 GCSE's grade 4/C or above including the specific subjects of English and Maths or equivalent qualifications
- Have experience of working in a complex office environment working with legislation and statutory requirements
- Be able to work on your own initiative with a minimum of supervision
For further information about this role please contact jacquie.clifford@staffordshire.gov.uk
Interviews will take place week commencing 28th April 2025
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.
Attached documents
