Job Introduction
We have an opportunity for a Business Support Assistant (Practitioner teams), working within our Corporate Operations, Business Support Team at our Lichfield offices - Based at The Old Library Building, Bird Street Offices, Lichfield, Staffordshire, WS13 6PN
This a permanent part time position working as follows:
Wednesday 8:30 to 17:00
Thursday 8:30 to 17:00
Friday 8:30 to 16:30
Business Support is the key to the success of our Children's Services because our Business Support Teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for Children & Families in the community. All that work in the background doesn't just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing
The post holder will be predominately office based, although some home working is arranged on a rota basis dependant upon the needs of the service
Main Responsibility
We are looking for you to,
- Provide a high level Business Support to Practitioners
- Be responsible for maintaining children's electronic records on our Client Information System
- Data Cleanse and audit records as required
- Support Practitioners by ensuring all relevant checks are completed in a timely fashion
You will need a full knowledge of Microsoft 365 and the ability to use it's main applications. A large part of this role involves inputting into our database and helping to ensure that it is up to date and accurate
In addition there will be more generic office functions to support the delivery of all business support services
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills, and a good level of ICT competency. You'll also need :
- Good communication skills because you'll interact with lots of people across the organisation and externally through phone, in person and email
- Good organisation skills and attention to detail, as you'll be keeping data updated and you'll be working to deadlines
- A flexible approach to work as sometimes things can change, and you'll need to be able to prioritise work and change tasks quickly
- A passion to always give the best service.
Interviews will be held the week commencing the 8th December
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Charlotte Weatherer, Business Support Manager at : charlotte.weatherer@staffordshire.gov.uk
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
