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Business Administrator - South Cover Support

Job Introduction

Families and Communities aim to create an environment where families are supported to stay together safely and live well in their communities by building on their strengths. This is the right thing to do.

Families tell us they do not want to be in services and evidence says that lives are better when needs can be met early within the family or community. Working in this way is also more sustainable. We can support more families to live better lives if we focus on addressing needs as early as we can.

Family Hubs in Staffordshire aim to join up and enhance services delivered in each locality ensuring families can access the right help, at the right time in the right place. 

Please ensure you outline how you meet the personal specification within your application.  If you require any further information then please contact

Main Responsibility

  • Carrying out reception duties.
  • Signposting families to access support.
  • Liaising with providers to ensure they are supported to delivery their service.
  • Processing invoices.
  • Data inputting.
  • Supporting the Family Hub Manager to carry out their role.

The Ideal Candidate

  • Have excellent communications skills with a warm and welcoming approach.  
  • Be passionate about providing help and support to those in need.
  • Be organised with excellent attention to detail.
  • Have a flexible approach to their daily tasks.
  • Demonstrate a commitment to further training and development.
  • Have access to a vehicle and hold a valid driving licence.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.


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Disability confident committed Armed Forces Covenant. Proudly supporting those who serve. Gold Award