Job Introduction
Are you looking to take your first step into a new career?
Maybe you’re finishing school or college, or perhaps you’re already in the world of work and looking for a change of career. Either way, our apprenticeships will set you on the road to success.
Join us, and you’ll contribute to communities and make a difference – because we all have a part to play in bettering the lives of Staffordshire’s residents
You can expect:
to be supported to achieve your apprenticeship
all the training and the support to develop your skills and knowledge
a friendly, inclusive workplace where your views will be valued
a place where you can confidently be yourself and that that will bring out the best of you.
The Business Support Service Team are key to the success of our Adult Social Care and Safeguarding Services. They ensure the smooth running of service, so that frontline colleagues can deliver the services out in the community.
All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
Main Responsibility
As an Apprentice in this team, you will:
support in providing a range of administrative duties to staff including diary management, bookings, responding to queries, updating ICT systems,
be a first point of contact for enquiries - regarding training needs and opportunities.
use a range of ICT systems and the full range of Microsoft packages as part of your daily work
The Ideal Candidate
What you'll bring:
good organisational skills and IT skills
communication skills because you’ll interact with lots of people across the organisation and externally through phone, MS Teams, in person and email.
knowledge of Microsoft Office packages, however further training will be provided
a ‘can do’ and flexible approach to work - with the ability to prioritise work and sometimes change tasks quickly.
a passion to always give the best service.
As well as learning on the job we will develop a guided learning path for you working with our accredited training provider, Newcastle and Stafford College Group. We will support you to follow an approved apprenticeship standard to gain Business Admin Level 3.
It’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Rebecca Giles (01785 895291) or Louise Kelsall (01785 356832) for more information.
We are currently working flexibly both in the office and homeworking and this will continue.
Sometimes we can get a lot of applications to our vacancies so please don't wait to apply as we may need to close the advert early.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits.
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
